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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Quonza Brown

July 16, 2025

5  out of  5
rating by Quonza Brown
"Great experience with Mrs. L.Shannon. Very professional & prompt."
We responded:
"Thank you for the great review! Trina was so excited to hear able to help you with your insurance needs. "
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Zenotha House

July 16, 2025

5  out of  5
rating by Zenotha House
"I would like to extend my sincere appreciation to Corechia Moore, a dedicated State Farm insurance representative, for her outstanding service and professionalism. Her warm demeanor, attention to detail, and commitment to helping others made the insurance process smooth and stress-free. Corechia went above and beyond to ensure all my questions were answered and that I felt confident in my coverage. Her dedication truly reflects the values of State Farm, and I’m grateful for her exceptional support."
We responded:
"Thank you so much for such a great review! Corechia enjoys helping and educating all of her customers and she was thrilled to take care of all of your insurance needs. "
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Chris Bailey

July 16, 2025

5  out of  5
rating by Chris Bailey
"Very helpful very nice great Communication"
We responded:
"Thank you for the great review! And thank you for being a loyal customer, we appreciate your business. "
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ermalaine taylor

July 15, 2025

5  out of  5
rating by ermalaine taylor
"Emily is the best always helpfull"
We responded:
"Emily thoroughly enjoys taking care of our clients and we greatly appreciate your loyal business. "
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keith walker

July 11, 2025

5  out of  5
rating by keith walker
"I love that the entire staff is very attentive and friendly everytime I've called. This makes me feel like I am apart of their family and staff at State Farm. 🤗🤗🤗🤗"
We responded:
"You are definitely part of our family! Thank you so much for your business. "
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Ruth Brinson

July 3, 2025

5  out of  5
rating by Ruth Brinson
"Mitchell was pleasant on the phone and very helpful."
We responded:
"I am so glad Mitchell was able to help. Thank you for your business. "
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Klive

July 2, 2025

5  out of  5
rating by Klive
"The staff is so nice and helpful. Had my auto insurance since 1979"
We responded:
"Thank you so much for your loyalty and support since 1979! We are so grateful for your business. "
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Morgan Emerson

June 27, 2025

5  out of  5
rating by Morgan Emerson
"Mitchell was very helpful and the office is great!"
We responded:
"Morgan, I am thrilled Mitchell was able to help assist you. Thank you for your business. "
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John Mark Huff

June 27, 2025

5  out of  5
rating by John Mark Huff
"Everytime I call I’m met with incredibly knowledgeable and helpful agents who make my coverage easy!"
We responded:
"Thank you for the great review John. I am so thankful for your business and trusting us with all of your insurance needs. "
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Mikele Williams

June 26, 2025

5  out of  5
rating by Mikele Williams
"I enjoy being with State Farm! always timely and pleasant.Thank you so much for your excellent service, patience and consideration of my insurance needs. The whole team is incredible!😊"
We responded:
"Thank you for the great review,Mikele. We appreciate your business. "
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Jamie Berry

April 24, 2025

5  out of  5
rating by Jamie Berry
"Amanda Jeffcoats office is amazing! If I could give Emily 100 stars I would ! She is awesome! Good rates and great service. The best"
We responded:
"Thanks so much for the great review Jamie! We appreciate your business. "
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Nickolas Strait

April 10, 2025

5  out of  5
rating by Nickolas Strait
"Great service and very kind"
We responded:
"Thanks for the great review! So glad we were able to assist you. We appreciate your continued business. "
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Shauna Lorelle Powell

April 1, 2025

5  out of  5
rating by Shauna Lorelle Powell
"Emily is super thorough. She has helped me on multiple occasions! Always super sweet and comforting when I talk to her."
We responded:
"Thank you for the awesome review! And thank you for trusting us with your insurance needs. "
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Ruth Shiningstar White

April 1, 2025

5  out of  5
rating by Ruth Shiningstar White
"Emily is so sweet and very knowledgeable, she handles my payments with a big smile, I recommend her 100%"
We responded:
"I am so glad we are able to provide such great service for you. We greatly appreciate your continued support and business. "
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Joe Coates

March 31, 2025

5  out of  5
rating by Joe Coates
"Great customer service from the entire temm. Professional, knowledgeable and helped resolve my issue in a couple of minutes."
We responded:
"Thank you so much for the five star review and note, Joe. I am so glad we were able to provide exceptional customer service and we look forward to continuing to help you with all of your insurance needs. "
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Alexis Teipelke

March 29, 2025

5  out of  5
rating by Alexis Teipelke
"Mrs.Emily was a very good help with my life insurance getting it set up for me and everything."
We responded:
"I am so glad Emily was able to provide such a great experience helping you start you life insurance policy. Thank you for choosing us as your insurance provider. "
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Chrissy Renee

March 21, 2025

5  out of  5
rating by Chrissy Renee
"Emily has great customer service skills. She helped me with my payment within five minutes. Thank you and happy Friday!!!"
We responded:
"Thank you for the great comment Chrissy. I am thrilled Emily was able to assist you in such a timely manner. Thank you for your business. "
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Keijuana Young

March 18, 2025

5  out of  5
rating by Keijuana Young
"Thanks a lot for everything, you are amazing and very helpful"
We responded:
"You are most welcome Keijuana and thank you for trusting us with your insurance needs. We look forward to helping you more in the future. "
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June Simmes

March 14, 2025

5  out of  5
rating by June Simmes
"Very professional, and answered all my questions. Thank you Emily for your assistance, talking with you was a very cheerful experience."
We responded:
"Thank you for the 5 star review and wonderful note about your experience. We greatly appreciate you trusting us with your insurance needs. "
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Robin Lackey

March 13, 2025

5  out of  5
rating by Robin Lackey
"Emily Brown, the customer service rep I spoke with was very helpful and gave me a good rate on the truck we were adding to our existing policies. She was efficient and knowledgeable."
We responded:
"We greatly appreciate the awesome review! I’m so glad Emily was able to help add coverage to your new truck. Thank you so much for your business. "
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John Williams

March 11, 2025

5  out of  5
rating by John Williams
"Spoke with Emily Amanda Jeffcoat at agency very courteous and helpful providing updated information. All my questions and concerns regarding UW process were resolved. Thank you for your professionalism JWillians"
We responded:
"Thank you so much for the great review, John. I love that we were able to answer your questions and provide a seamless process for you. Thank you for trusting us with your insurance needs. "
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Deborah McDowell

March 7, 2025

5  out of  5
rating by Deborah McDowell
"I find that Emily in my Local Stste Farm office to be extremely helpful. She answers my questions and is always cheerful when I speak with her. Overall I have been very satisfied with thier service"
We responded:
"Thank you for the great review Deborah. We greatly appreciate your business. "
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Betty Mott

February 20, 2025

5  out of  5
rating by Betty Mott
"Excellent customer service! My questions are always answered promptly and with kindness. I have had State Farm since the late 1960’s and never considered changing. Love my agent and her staff. Thank you, Emily, for your assistance."
We responded:
"Thank you for such a wonderful review Mrs. Betty! We sincerely appreciate your loyalty to our agency and thank you for your business. "
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Dee Joyce

February 11, 2025

5  out of  5
rating by Dee Joyce
"Great office. Staff is always professional & helpful."
We responded:
"I’m thrilled we are able to take care of your insurance needs. Thank you for such a great review. "
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Christopher Herron

January 24, 2025

5  out of  5
rating by Christopher Herron
"Emily always provides excellent customer service and some humor to go along with it. As painful as it is to spend money on insurance, Emily always softens the blow with her professionalism and knowledge of the industry. If you are looking for a great insurance agency with knowledgeable and friendly staff, I recommend Amanda Jeffcoat."
We responded:
"Thank you so much for the great review! Emily always tries her best to make our customers smile and I’m so pleased you had a great experience with us. Thank you so much for your business. "